Pre sales service

Product consultation: We have a professional sales team to provide customers with comprehensive product consultation services. No matter if you have any questions about the technical parameters, performance characteristics, or application areas of the device, we will patiently answer your questions to ensure that you purchase the most suitable product for your needs.

Solution design: We provide personalized solution design services, tailoring the most reasonable equipment configuration plan according to the actual needs of customers. We have rich industry experience and technical strength to ensure the feasibility and efficiency of our solutions.

Field visit: If necessary, we can arrange for customers to visit our company or production site so that they can have a more intuitive understanding of our products and production capabilities.

In sales service

Contract signing: We follow the principles of fairness, impartiality, and transparency, and sign detailed purchase and sales contracts with customers to clarify the rights and obligations of both parties and ensure the smooth progress of transactions.
Delivery guarantee: We strictly produce and deliver according to the contracted delivery date to ensure that customers can receive the required equipment on time. In case of special circumstances, we will communicate with customers in a timely manner and make every effort to meet their needs.
Transportation arrangement: We have established long-term cooperative relationships with multiple logistics companies to provide customers with safe and efficient transportation services. We will choose the most suitable transportation method and route based on the actual needs of customers and product characteristics to ensure that the equipment is not damaged during transportation.

after-sale service

Installation and commissioning: We provide professional installation and commissioning services to ensure that the equipment can operate normally at the customer's site.
Technical training: We provide comprehensive technical training services to our customers to ensure that they can master the skills of using and maintaining equipment.
Equipment maintenance: We provide equipment maintenance services to ensure that the equipment can maintain good performance and stability during long-term use. We have a professional repair team and a comprehensive parts library, which can respond to customers' repair needs in a timely manner and provide high-quality repair services for them.
Remote support: We also provide remote technical support services, providing technical support and troubleshooting services for customers through telephone or Internet and other remote means. No matter where our clients are located, we can respond to their needs in a timely manner and provide them with effective solutions.